Job Number: | 2605395 |
Business: | GE Healthcare |
Business Segment: | Healthcare Life Sciences |
About Us: | What do you envision for your future? At GE Healthcare, we strive to see life more clearly. Our "healthymagination" vision for the future invites the world to join us on our journey as we continuously develop innovations focused on reducing healthcare costs, increasing access and improving quality and efficiency around the world. We are an $18 billion unit of General Electric Company (NYSE: GE), employing more than 52,000 people worldwide and serving healthcare professionals in more than 100 countries. We believe in our strategy - and we'd like you to be a part of it. As a global leader, GE can bring together the best in science, technology, business and people to help solve one of the world's toughest challenges and shape a new age of healthcare. Something remarkable happens when you bring together people who are committed to making a difference - they do! At work for a healthier world. target=“_blank”>Learn More About Careers at GE
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Posted Position Title: | Sales Applications Specialist NM/CM |
Career Level: | Experienced |
Function: | Sales |
Function Segment: | Special Sales Group |
Location: | Spain |
U.S. State, China or Canada Provinces: | |
City: | Madrid |
Postal Code: | 28023 |
Relocation Assistance: | No |
Role Summary/Purpose: | Responsible for providing the formal technical and clinical support during the sales process within in a limited geographic region or limited industry/product segment. Responsibilities may include providing the required pre-sale product demonstrations as well as training and/or customer service activities to support sales objectives for their geography. Responsibilities may also include ongoing post-sale customer support including on site clinical in-servicing and go-live support. |
Essential Responsibilities: |
- Provide technical and clinical leadership during sales process by demonstrating full range of product features including potential uses, product capabilities and benefits to customers as needed
- Develop, coordinate and deliver product training to customers to improve customer satisfaction and maintain customer relationships
- Improve customer satisfaction and socket retention through continuing education on optimization of product utilization by customer
- Support trade shows and professional conferences by performing product demonstration and promotion as well as customer training
- Use market and product knowledge to assist sales team in developing sales, marketing and customer service strategies
- Produce well-written post-training reports and provide regular feedback on customer satisfaction and needs
- Technical demo to optimise product’s injection protocols, based on technology and support to tender’s preparation (technical data)
- Technical and scientific support to Medical and Mktg’s projects, including evaluation, monitoring and feedback)
- Support to optimise product’s positioning
- Technical and scientific coaching to Sales Force, on field
- Management of technical/scientific product’s presentations(Hospital Meeting/Speech to courses, seminars and local congresses)
- Management of technical/scientific product’s presentations(Hospital Meeting/Speech to courses, seminars and local congresses)
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Qualifications/Requirements: | Quality Specific Goals:
- Aware of and comply with the GEHC Quality Manual, Quality Management System, Quality Management Policy, Quality Goals, and applicable laws and regulations as they apply to this job type/position
- Complete all planned Quality & Compliance training within the defined deadlines
- Identify and report any quality or compliance concerns and take immediate corrective action as required
- Knowledge and understanding of all Global Privacy and Anti-Competition Policies (including but not limited to GE Healthcare HIPAA Guidelines, NEMA Regulations, etc.) and operates within them to ensure that no company policy or US / Int’l Law is broken.
- Knowledge and understanding of all Environmental Health Policies (including but not limited to GE Healthcare EHS Policies, GE Healthcare Fleet Rules, etc.) and operate within them to ensure that no company policy or US / Int’l Law is broken
- Aware of and comply with the GEHC Quality Manual, Quality Management System, Quality Management Policy, Quality Goals, and applicable laws and regulations as they apply to this job type/position
- Complete all planned Quality & Compliance training within the defined deadlines
- Identify and report any quality or compliance concerns and take immediate corrective action as required
- Drive continuous improvement on all related processes, work instructions, and procedures to ensure ongoing standardization and simplification of the Quality Management System.
Required Qualifications:
- Diploma / Degree in radiography or Nuclear Medicine
- Required active professional clinical/technical certifications/registries necessary to scan live patients in a clinical
- Demonstrated current basic clinical scanning proficiencies on current products/platforms
- Some clinical/ technical experience following certification with demonstrated clinical/technical skill in specific Proficiency in computer skills in Microsoft Office Suite products
- Willingness to travel extensively within your specified geographic region as well as to nationwide sales meetings and tradeshows
- To the extent you are applying for a position that requires you to operate a GE owned/leased, privately owned/leased or rental vehicle for company business, you must be willing to submit to a check of your driving record
- Ability to communicate effectively using local language
- Sales / Negotiation Skills
- EU Work Permit
Non-national candidates are responsible to know the minimum documentation requirements to be able to be contracted in country: NIE- Social Security Affiliation Number in Spain (NAF) and Bank Account in Spain. They must be in possession of them at the time of start hiring. GE will not sponsor this requirement. |
Additional Eligibility Qualifications: | |
Desired Characteristics: |
- Associate’s or Bachelor's degree preferred in related business or technical/clinical field
- Strong presentation skills (public speaking and lecture experience desired)
- Teaching ability and demonstrated ability to understand and present complex material in understandable terms
- Demonstrated interpersonal & communication skills (ability to effectively communicate, verbally and in writing, to external customers, global counterparts and to team members in other functional organizations)
- Ability to understand and recognize product problems, to analyse and communicate pertinent data.
- Solid problem solving skills (ability to manage and resolve conflict, communicate issues and propose solutions to both internal team members and external customers)
- Proven professional business acumen (experience interfacing with both internal team members and external customers as a part of a solution-based sales process)
- Self-motivated, willingness to take the initiative to identify opportunities for improvement and take actions to improve
- Team oriented with a customer satisfaction mindset
- Ability to multi-task effectively and manage multiple priorities at one time
- Willingness to be flexible/adapt to changing work environments
- Clinical experience in large hospital/university setting preferred
- Significant clinical scanning skills in specific modality
- Current GE product experience desired
- Fluency in other relevant languages within territory
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